Testimonials

  • Jean is someone who is very approachable and many of my tenants love to deal with her. I will be happy to recommend Jean to my friends and relatives because I know she will manage their properties with due diligence.
    EvelynSingapore
  • We have been a contractor for Jean Brown for more than 5 years and we also have an investment property managed by her. We have been involved, therefore on both sides of the property management fence. Jean Brown has a rare knack of mixing friendly demeanour with a professional outlook. She has at all times been genuine, honest and professional. A person we can totally rely on both as a landlord and contractor. We are well informed of any issued with our property and we know that if we call the office we will be greeted openly by a professional who knows us and our property. Jean is busy and always get things done while getting to know landlords, tenants and contractors personally. As a contractor we have always received accurate information regarding any issue at a property in a timely manner. Tenants therefore have been happy as their maintenance is being attended too quickly. Jean has always viewed tenants with a lot of respect which we believe is part of the reason for her success. We have no reservations in recommending Jean Brown to anyone.
    Daryl & Libby BancroftAlpha LED Lighting, Gold Coast
  • Jean’s dependable attitude, industrious application and personable nature have indeed made it a pleasure doing business with her. WE have no hesitation in thoroughly recommending Jean Brown to any owner seeking a competent and professional property manager.
    John & Linda IsonSunshine Coast QLD
  • We first met Ms Jean Brown in mid 2006 as a neighbour living at “The Reserve” estate in Oxenford. When we decided to move to the Sunshine Coast in early 2007, we were happy to appoint Jean as the manager of our Oxenford property. Jean has taken a particularly close interest in our property, inspecting and reporting regularly and efficiently handling all property management matters. In addition Jean has been wonderfully helpful in overseeing the installation of our water tank and our receipt associated with Government rebates as well as arranging the biennial timber pest inspection and re-injection. Finally when a tenant left the property in a less than satisfactory condition and refused to pay for the necessary cleaning, Jean referred the matter to the Small Claims Tribunal, was effective in gaining an order for the tenant to make the payment and followed up to ensure the payment was made within the laid down time frame. Jean’s dependable attitude, industrious application and personable nature have indeed made it a pleasure doing business with her. WE have no hesitation in thoroughly recommending Jean Brown to any owner seeking a competent and professional property manager.
    John & Linda IsonSunshine Coast QLD
  • To whom it may concern: My name is Kerry Woods and I reside in Auckland New Zealand. I have been dealing with Jean Brown for some 5 years now. I have a small unit in the Hope Island area that is rented out on a permanent basis and Jean manages it for me. I have had several tenants over this period who Jean has selected for me and she has proven to be a very good judge of character. I have never had any tenant issues and as a result the tenants have always stayed long term. Jeans management of my unit has been exemplary – keeping regular check on the maintenance and housekeeping as well as keeping me advised if there are any problems. Jean is always aware of what is happening in the rental market and without any prompting has always managed to improve my rental income whenever there has been a chance to do so. My rental payments are always on time as are the monthly statements covering the rent and outgoings. In addition to that Jean sends me a monthly real estate flyer and guide which I find very useful. I have had great personal service from Jean over the last 5+ years and I find her not only very efficient but a lovely person to deal with and would have no hesitation in recommending her services to any future client.
    Kerry WoodsNew Zealand
  • I would without hesitation recommend Jean Brown to any landlord. I oversee the management of several properties for a property trust and over the past 12 years have been involved with many property managers on the Gold Coast and Brisbane. Jean Brown is simply one of the best. From the start I formed a very high opinion of Jean and during our five year association I have never once been disappointed. A property Jean manages for me based at Hope Island had some unique challenges and Jeans people skills, problem solving ability and positive attitude shone through. I wholeheartedly recommend Jean to anyone requiring the services of a capable, professional Property Manager.
    Kim GrayQLD
  • We were fortunate to receive a tip from a friend to transfer our rental property management into Jean Browns hands five years ago. It was the best advice we ever received! Jean and her team are always warm, friendly, informative & professional. They are genuinely nice people and have always been a pleasure to work with. We will never go anywhere else and will refer as many of our friends that we can to them. We found when it came time for us to sell, Jean was super quick at securing the best deal for us. Our property was only listed on the market for one week before it was snatched up! It has been a blessing for us to have Jean & her team on our side. Give them a call, you won’t regret it.  
    Cory & FaithWestern Australia
  • My property has been ‘looked after’ by Miss Jean Brown for more than half a decade and she has professionally managed my property all these years. She is also very helpful and will go the extra mile to assist me as I do not reside in Australia. Jean is someone who is very approachable and many of my tenants love to deal with her. I will be happy to recommend Jean to my friends and relatives because I know she will manage their properties with due diligence.
    EvelynSingapore
  • Jean was great to deal with! She worked around us and got us the price we were hoping for. Very nice person and stuck by us the whole way. We are very grateful to have used Jean Brown Properties and would recommend and use them again! Thank you Jean!
    ShanePimpama
  • Thanks to Jean for your fantastic service in selling and managing my property. It was a pleasure dealing with your company I wish you all the best in the future.
    CarolynSouth Africa
  • We had moved to the Gold Coast from Sydney and were not too familiar with the area when we met Jean. We were looking to buy an investment property and Jean was very efficient and professional from the outset agreeing to show us the property on the same day and then demonstrating a good knowledge of the complex we were looking at. We ended up purchasing the apartment through Jean and throughout the whole process she was great, Jean was enthusiastic, helpful, upfront and honest without being pushy or overbearing. We really appreciated Jean’s gentle, calm and diligent nature that instilled confidence and trust from her in us. After the purchase we were really happy to have Jean manage the property for us because she exhibited such a sound knowledge of the area and the complex in general. Jean has met every expectation and answered every question with patience and experience throughout the leasing of the property. We have no hesitation in recommending her as a sales agent and property manager. We look forward to having a great business relationship with Jean far into the future.
    Danica & JohnBrisbane QLD
  • I just wanted to say a massive thank you to Jean and Jody of Jean Brown Properties for the successful sale of our investment property! They both went above and beyond to help us with our sale. Jody updated us every step of the way and not once did we wonder what was happening - because she kept us so well informed. We are so pleased with our sale price and although selling an investment property can be a little more complicated, the girls really came through for us. Thank you so much ladies, we are very happy clients!
    Melanie Johnson
  • On the occasion of the settlement of the third property you have sold for this company, it is appropriate for us to express our thanks for the hard work you have put in and the persistence you have shown when dealing on our behalf with prospective buyers. I wish I had your formula for success; it must be a beauty as I often ponder the reason you have thrice succeeded where others who handled the same properties before you have failed. Thanks and well done.  
    Warwick NorthcottDirector, Cranmoor Pty Ltd
  • Since Jean became property manager of our apartment in Hope Island, the service provided by her has been excellent. On two occasions now I have met Jean on site to inspect our investment property. She arrives on time, has previously arranged access to the property and the inspections are carried out in a professional manner. Jean has been most helpful when I have asked for information, which has been dealt with in a timely and courteous manner. Thank you Jean! I wish all of my Property Managers were as efficient as you!
    NancyNSW
  • Jean Brown manages a number of our prestige properties in the Hope Island area. We have entered into an ongoing relationship with Jean as our property manager and have recently entrust further properties to her portfolio. Jean is highly motivated, dedicated and knowledgeable in all aspects of Property Management. We receive regular communication from Jean which is of major importance to our group. We have no hesitation in recommending Jean you will find she is a true professional.
    Merrick SmytheInternational Marina Development and Management, Gold Coast
  • We purchased an investment property in 2006 when we had a holiday at the Gold Coast. At the beginning we were very concerned about how to manage the property as we reside in Sydney and also had heard a lot about the damage an irresponsible agent can cause to your property. As a way to settle our worries we decided to visit the property each year to make sure everything was in order however two years have passed and we haven’t been to the Gold Coast since because Jean our Property Manager has been providing such an excellent service. The property is well looked after in her hands. The tenant was chosen very carefully, the very detailed quarterly inspection reports provide the most up to date information about our property with suggestions for further improvement or repairs. Prior to the rental contract renewal, Jean does not just send us the contract to sing but provides us with information about the local rental market for our decision making. We are very happy to have Jean as our Property Manager.
    SusieSydney NSW