Tenant information hub All you need for a smooth sailing tenancy experience

Existing tenant information

For those who are currently renting with Jean Brown Properties

Passionately committed to redefining the real estate experience, as a Jean Brown Properties tenant, you benefit from being with an estate agency who genuinely care about your best interests. We take pride in the close, long-standing relationships we have with our tenants. Enjoy our library of helpful hints, important contacts and downloadable forms below.

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Existing tenant information for maintenance and emergency repairs

Whilst we hope your tenancy has been easy so far, it’s normal for little challenges to arise from time to time. Thanks for taking the time to check the next steps. Below you will find important tenant information including emergency repair information, contractor details and other significant contact information. There are also relevant forms available for download.

Repairs that are considered urgent

  • Burst water pipe
  • Serious roof leak
  • Dangerous electrical fault – e.g. exposed wires or arcing of electricity
  • Complete failure of an essential service such as hot water
  • Gas leak
  • Flooding or serious flood damage
  • A fault or damage likely to injure a person or damage the property

Who to contact for repairs

In the event of urgent repair situations please contact Jean Brown Properties immediately using the following details:

Business Hours

07 5630 1146

After Hours

0431 109 937


132 500

Recommended contractors

If you are not able to reach a staff member, the tradespeople listed below are suggested by us.

Totally Plumbing
0403 132 907

Skyba Electrical
0478 051 902

Smoke Alarm Integrity
1300 974 615

0451 055 509

Downloadable forms for easy reference

01. Application
for tenancy

02. Exit condition report

03. Notice of intention to leave (Form 13)

04. Financial Hardship Application

New tenants seeking houses for rent in Coomera, Oxenford and surrounds

We prioritise building strong relationships based on trust and communication. If you’re looking for houses for rent in Coomera or anywhere between Ormeau and Burleigh Heads, we’d be delighted to hear from you. It’s our desire to match you with a folio of properties that suit your unique requirements, one of which we envisage to be your future rental.

Maintaining a strong relationship with your agent and landlord can be the key to enjoying a long, peaceful tenancy in your new home. We like to work with landlords who are forthcoming, proactive and who really care about their property and about you. We pride ourselves on being available and responsive to our tenants and work together with you and your landlord to achieve positive results for all. Partner with us to benefit from our genuine care and demonstrated success.

Contact us to know more